What we collect

We collect information when you:

• Submit our contact or quote form
• Email us directly
• Call or message us
• Use our website (via cookies)

Information you may provide:

• Name, email, phone number
• Address or location for a quote
• Message or enquiry details
• Optional file uploads (e.g. photos)
• Consent preferences

Information collected automatically (if cookies accepted):

• Pages visited and actions taken
• Browser, device and operating system info
• Approximate location
• Ad interactions and conversions

How we use your information

• To respond to enquiries and provide quotes
• To arrange site visits and deliver services
• To improve the website (analytics)
• To run advertising campaigns (Meta Ads / Google Ads)
• To build remarketing audiences (if cookies accepted)

We use:

• Google Analytics 4
• Meta Pixel (Facebook & Instagram Ads)
• Google Ads conversion tags
• Google Consent Mode v2

Lawful basis

• Consent — analytics & marketing cookies
• Legitimate interests — replying to enquiries
• Legal obligation — invoicing & tax records

Google Consent Mode v2

We use Google Consent Mode v2 to adjust how Google services behave depending on your cookie choices. If you reject cookies, Google receives anonymous, cookieless signals instead of full tracking data.

No personalised advertising is created unless you opt in.

Sharing your data

We do not sell your data.

We may share limited information with:

• Google (Analytics / Ads)
• Meta (Facebook & Instagram Ads)
• Website hosting & security providers

These services process data under their own privacy policies.

Cookies and tracking

We use cookies for:

• Website functionality (essential)
• Analytics (optional)
• Advertising & remarketing (optional)

Optional cookies load only if you click “Accept” on the cookie banner.

Your rights

• Access your data
• Request correction or deletion
• Withdraw cookie consent at any time
• Complain to the ICO

Contact us

JCX Services
Email: info@jcxservices.co.uk

Changes to this policy

If we update this policy, we’ll update the “Last updated” date above.