JCX Services (“we”, “us”, “our”) respects your privacy. This policy explains what we collect, how we use it, and your rights.
What we collect
We collect information when you:
- Submit our contact or quote form
- Email us directly
- Call or message us
- Use our website (via cookies)
Information you may provide:
- Name, email, phone number
- Address or location for a quote
- Message or enquiry details
- Optional file uploads (e.g. photos)
- Consent preferences
Information collected automatically (if cookies accepted):
- Pages visited and actions taken
- Browser, device and operating system info
- Approximate location
- Ad interactions and conversions
How we use your information
- To respond to enquiries and provide quotes
- To arrange site visits and deliver services
- To improve the website (analytics)
- To measure advertising performance (where marketing consent is granted)
- To build remarketing audiences (if marketing cookies are enabled)
We use:
- Google Analytics 4
- Meta Pixel (Facebook & Instagram Ads)
- Google Consent Mode v2
Lawful basis
- Consent — analytics & marketing cookies
- Legitimate interests — replying to enquiries
- Legal obligation — invoicing & tax records
Google Consent Mode v2
We use Google Consent Mode v2 to adjust how Google services behave depending on your cookie choices. If you reject cookies, Google receives anonymous, cookieless signals instead of full tracking data.
This means GA4 may still receive limited cookieless measurement signals, but analytics cookies are not stored unless you enable analytics cookies.
Sharing your data
We do not sell your data.
We may share limited information with:
- Google (Analytics / Ads)
- Meta (Facebook & Instagram Ads)
- Website hosting & security providers
These services process data under their own privacy policies.
Cookies and tracking
We use cookies for:
- Website functionality (essential)
- Analytics (optional)
- Advertising & remarketing (optional)
Google Analytics is controlled through Google Consent Mode based on your analytics choice. Meta Pixel only loads if you enable marketing cookies.
Your rights
- Access your data
- Request correction or deletion
- Withdraw cookie consent at any time
- Complain to the ICO
Changes to this policy
If we update this policy, we’ll update the “Last updated” date above.